Privacy Policy
PortugalStay · Gonçalo Costa · Last updated: June 2026
1. Data Controller The data controller is Gonçalo Costa, manager of the local accommodation properties registered under the commercial brand PortugalStay, based in Portugal. For any data protection queries, please contact us via the form available on our website.
2. Data Collected In the context of booking management, we collect the following personal data:
- Full name
- Date and place of birth
- Nationality and country of residence
- Identification document type and number
- Email address and phone number
- Payment data (processed by Stripe — not stored in our systems)
3. Purpose and Legal Basis
| Purpose | Legal Basis |
|---|---|
| Booking management and check-in | Performance of contract |
| Registration with AIMA | Legal obligation |
| Stay-related communication | Performance of contract |
| Invoicing and tax obligations | Legal obligation |
4. Data Sharing Your personal data may be shared with:
- AIMA — Agency for Integration, Migration and Asylum, as required by Portuguese law
- Stripe — payment processor, subject to their own privacy policy
- RentalWise — accommodation management platform, subject to their own privacy policy
Your data is never sold or shared with third parties for commercial or marketing purposes.
5. Data Retention Your data is retained for the minimum period necessary to comply with legal obligations applicable to short-term rental in Portugal — generally 5 years for tax and accounting purposes.
6. Your Rights Under GDPR, you have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate or incomplete data
- Erasure — request deletion of your data
- Restriction — restrict the processing of your data
- Portability — receive your data in a structured format
- Objection — object to the processing of your data
To exercise any of these rights, please contact us via the form on our website. You also have the right to lodge a complaint with the CNPD (National Data Protection Commission) at www.cnpd.pt.
7. Cookies Our website uses essential cookies for the functioning of the booking platform. By accepting cookies when visiting the site, you consent to their use to improve your browsing experience.
8. Security We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction.
